At Big Green we are proud to have several accreditations and awards for excellence within the outdoor activity industry. We work hard to ensure we maintain the highest standards, whether that is the equipment we use, our knowledge base or safety standards we are always working to give our customers the best possible experience.
Surfing England Centre of Excellence
Surfing England are the National Governing Body for surfing and have created a national network of surf schools and outdoor activity providers adhering to best practice within the industry. We're proud to have been awarded the highest level of accreditation in 2024 as a Centre of Excellence.
All of our surf coaches have a high level of experience and are able to provide coaching for complete beginners through progressor/intermediate right up to advanced coaching. We keep our groups small in order to teach in a way which promotes progression and we always provide heaps of encouragement and feedback through the course of the lesson.
AALA
The Adventure Activities Licensing Association regulates activity providers for a range of different outdoor pursuits. Here at Big Green that means we're regularly checked to ensure we run our Coasteering, Stand-Up Paddleboarding and Kayaking sessions safely.
Specifically the licence from AALA relates to offering these sessions to unaccompanied children or vulnerable adults. This is a huge part of what we do here in Crantock so our reviews with the AALA specialists are always welcomed to ensure that we're keeping up to date with best practice and that we're providing the safest possible experience for everyone.
National Coasteering Charter
"Promoting safe coasteering" - the charter works with companies and organisations at a National level to ensure industry standards are upheld around the provision of coasteering activities.
As part of this organisation we work to provide each participant with high quality equipment, regular guidance and instruction throughout the activity to ensure safety and progression in a fun way and we regularly update our knowledge in relation to safety standards and changes to our route. All of this work provides our customers with the best possible experience during their coasteer.
WISE - Wildlife Safe Operator
At Big Green we care about the environment we work in, and we work hard to preserve it. We do this by stocking sustainably sourced clothing in our shop, our jewellery and sunglasses are produced from "ghost fishing nets", these are fishing nets that have been discarded at sea and wash up on our beaches in Cornwall. We have also completed training through the WISE scheme to protect wildlife we may be lucky enough to see and come into contact with during our lessons.
WISE is the UK's national training scheme for minimising disturbance to marine wildlife. We are lucky enough in Crantock to regularly see seals and other wildlife during our activities. We want to ensure that we never disturb any marine wildlife during our activities, through the WISE scheme we have trained to make sure we follow the right steps to keep our local seals and other wildlife safe and comfortable in their environment.
TripAdvisor Travellers Choice Awards
For over a decade we are stoked to have consistently been awarded a Travellers Choice Award by TripAdvisor (previously Certificate of Excellence). These awards are based on customer reviews and ratings over a 12 month period.
We love reviews as they not only help others make an informed decision when deciding where to make a booking for a lesson or hire, but we also listen carefully to reviews to find out where we can improve as a business. We work hard to make sure that every customer has the best possible experience, whether than is during a lesson or hiring equipment. We believe our positive reviews reflect this hard work and are proud to be a travellers choice award winner again. You can see our reviews on Trip Advisor here, we also have reviews on our Facebook page and on Google reviews.
Other awards
Over the years we've been incredibly honoured to receive a range of awards for what we do. It's always such a validation of what we do as a business, constantly striving for the highest standards, and to be recognised for that is always a treat!
Whatever the future holds for Big Green Adventures we're always looking to not only maintain our high standards, but to continuously improve to become the best we can possibly be!
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